Refund Policy
Read this page carefully for any refund queries
Refund Policy
Effective Date: 17th January 2025
At Jawabwala, we strive to provide the best learning experience for our users. However, if you are not satisfied with your subscription, we offer a 7-day no-questions-asked refund policy. Please read the following terms carefully before requesting a refund.
1. Eligibility for Refunds
Users can request a full refund within 7 days of subscribing to our service.
No reason is required to initiate a refund within this period.
Refunds will be processed only for the first-time purchase of a subscription. Renewals and subsequent purchases are non-refundable.
2. Refund Request Process
To request a refund, please email us at [email protected] with the following details:
Your registered phone number
Transaction ID or proof of purchase
Date of purchase
Our support team will review your request and confirm eligibility within 3-4 business days.
3. Refund Processing Time & Method
Approved refunds will be credited back to the original payment method used at the time of purchase.
It may take 7-8 business days for the refund to reflect in your account, depending on your bank or payment provider.
4. Exclusions
Refunds will not be provided in the following cases:
If a request is made after the 7-day refund window.
If we detect misuse or fraudulent activity, such as multiple refund requests from the same user.
If the subscription was purchased through any third-party platform or unauthorized channels.
5. Special Cases
If you have a special circumstance (e.g., medical emergency, accidental duplicate purchase), please email us at [email protected].
Each case will be reviewed individually, and refunds will be granted at our discretion.
6. Changes to This Policy
Jawabwala reserves the right to modify or update this refund policy at any time. Any changes will be communicated via our website or app.
For any questions or assistance, feel free to reach out to our support team at [email protected].
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