Privacy Policy

This privacy policy outlines how we collect, use, and protect personal information, ensuring compliance with legal standards. It emphasizes user rights, dat

Introduction to Our Privacy Practices

1. This Privacy Policy ("Policy") is a legally binding contract between you ("User", "you", "your") and Opinionated Panda Private Limited ("Company", "we", "us", "our"), the owner and operator of the Jawabwala ("App", "Service", "Website", "Site"). It governs the manner in which the Company collects, uses, maintains, and discloses information collected from you.

2. This Policy applies to the Site, App, all products and services offered by us, and any other interactions (e.g., customer service inquiries, user conferences, etc.) you may have with us.

3. By accessing or using our services, you acknowledge that you have read this Policy and that you understand your rights in relation to your personal data and how we will collect, use and process it.

Scope and Application of This Privacy Policy

1. This Policy applies to personal data that we collect from you or from third parties, through our interactions with you and through our products, services, events and promotions.

2. This Policy does not apply to third-party websites, products, or services, even if they link to our services or sites, and we encourage you to read the privacy policies of any third party you visit.

Information We Collect from Users

1. We collect information you provide directly to us, such as when you register for an account, enroll or sign up for features and functions available on our services, communicate with us, respond to a survey, or otherwise interact with us.

2. We collect data necessary to process your payment if you make purchases, such as your anonymized payment instrument number (such as a credit card number).

3. We collect information about your device and its software, including but not limited to your IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account, and other such information.

How We Use Your Personal Data

1. We use the information we collect to provide, maintain, protect and improve our services, to develop new ones, and to protect us and our users.

2. We use your information to communicate with you, for example, informing you about your account, security updates and product information.

3. We use the information we collect to personalize our services for you, including providing recommendations, personalized content, and customized search results.

Sharing and Disclosure of Personal Information

1. We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

2. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

3. We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.

Parental Consent for Users Below 13

1. If you are a user under the age of 13, you must have your parent or guardian's permission to use the App. To understand what information we collect, how we use it and how we protect it, they should read this Privacy Policy.

2. By using the App, you represent that you have obtained such parental or guardian consent. We reserve the right to terminate any account if we are not satisfied that such consent has been given.

Data Retention and Deletion Policies

1. We retain your personal data for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

2. Upon request, we will provide you with information about whether we hold any of your personal information. You may access, correct, update, or request deletion of your personal information by contacting us at [e-mail].

3. You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you.

Security Measures for Data Protection

1. We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

2. Despite these measures, we cannot assure that your data will always remain secure, due to the inherent risks of the internet.

Use of Cookies and Tracking Technologies

1. The App uses cookies and other tracking technologies to enhance user experience, analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.

2. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

3. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

4. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

Third-Party Data Sharing and Services

1. We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us.

2. These services may include, but are not limited to: providing customer service, marketing assistance, supporting our website functionality, and supporting contests, sweepstakes, surveys and other features offered through our website.

3. We may also disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process.

Compliance with COPPA (Children's Online Privacy Protection Act)

1. We do not specifically market to children under 13. It is the responsibility of the user to get parental consent if they are below the age of 13.

2. In the event that we are informed that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible.

International Data Transfer and Processing

1. Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.

2. If you're located outside India and choose to provide your personal information to us, we may transfer your personal information to India and process it there.

Updates and Changes to Privacy Policy

1. We reserve the right, at any time, to add to, change, update, or modify this Policy, simply by posting such change, update, or modification on the Site and without any other notice to you.

2. Any such change, update, or modification will be effective immediately upon posting on the Site. It is your responsibility to review this Policy from time to time to ensure that you continue to agree with all of its terms.

Handling of Educational Records and Information

1. The Company collects and stores educational records and information provided by the User for the purpose of providing personalized learning experiences. This includes, but is not limited to, academic performance data, learning preferences, and areas of interest.

2. The Company uses advanced AI algorithms to analyze this data and generate personalized study plans, recommendations, and feedback for the User.

3. The Company may also use this data for research and development purposes to improve the App and its services.

4. The Company may share anonymized aggregate data with third parties for research and development purposes. However, the Company will not share personally identifiable information without the User's explicit consent.

User Responsibilities and Data Accuracy

1. The User is responsible for providing accurate and up-to-date information to the Company. The Company is not responsible for any issues or inaccuracies that arise from incorrect or outdated information provided by the User.

2. The User is responsible for obtaining parental consent if they are below the age of 13. The Company does not verify the age of Users at the time of registration.

3. The User is responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

Accessing and Updating Your Personal Information

1. The User has the right to access and update their personal information at any time through their account settings on the App.

2. The User has the right to request a copy of their personal information held by the Company. The Company will provide this information within a reasonable timeframe, unless it is prohibited by law.

3. The User has the right to request the deletion of their personal information. However, the Company may retain certain information for legal, security, or business purposes.

Data Breach Notification Procedures

1. In the event of a data breach, the Company will notify affected Users as soon as reasonably possible, in compliance with applicable laws and regulations.

2. The Company will take all necessary steps to mitigate the impact of the data breach and prevent further unauthorized access to User data.

3. The Company will cooperate with law enforcement authorities and comply with legal requirements regarding the reporting and investigation of data breaches.

Contact Information and Privacy Support

1. If you have any questions or concerns about this Policy or the Company's handling of your personal information, you may contact us at [e-mail].

2. The Company is committed to resolving any complaints about our collection or use of your personal information. We will respond to your inquiries or complaints within a reasonable timeframe.

3. The Company may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the App. Your continued use of the App after the posting of any changes constitutes your acceptance of the new Policy.

Governing Law and Jurisdiction

1. This Policy shall be governed by and construed in accordance with the laws of the India, without regard to its conflict of laws principles.

2. Any disputes arising out of or related to this Policy or our Services will be subject to the exclusive jurisdiction of the courts located within Delhi, India.

Advertising and Marketing Practices

1. We may use your information to send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences and social media advertising through social media platforms.

2. We may also use your information for our marketing campaigns, to promote our Services, and to send you newsletters, special offers, and promotions.

3. You have the right to opt-out of receiving marketing communications from us at any time by contacting us or by using the unsubscribe link in our emails.

Social Media and Community Features

1. Our Services may include social media and community features, such as forums, blogs, and chat rooms. Any information you share in these areas becomes public, and may be read, collected, and used by others.

2. We are not responsible for the privacy practices of other users who may view and use your public information. We encourage you to use caution when disclosing personal information in these areas.

Links to Other Websites and Services

1. Our Services may contain links to other websites and services. We are not responsible for the privacy practices or the content of these other websites and services.

2. We encourage you to read the privacy policies of each website and service you visit to understand their privacy practices.

3. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

User-Generated Content Policies

1. The App allows users to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("User Content"). You are responsible for the User Content that you post on or through the Service, including its legality, reliability, and appropriateness.

2. By posting User Content on or through the Service, you represent and warrant that: (i) the User Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your User Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity.

3. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

4. You retain any and all of your rights to any User Content you submit, post or display on or through the Service and you are responsible for protecting those rights.

Educational Partners and Third-Party Integrations

1. The App may contain links to third-party websites or services that are not owned or controlled by the Company.

2. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such third-party websites or services.

3. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Data Collection Limitations and Exclusions

1. The Company collects and uses your personal information to operate its website(s) and deliver the services you have requested.

2. The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.

3. The Company may also collect anonymous demographic information, which is not unique to you, such as your age, gender, household income, political affiliation, race, and religion.

4. We may gather additional personal or non-personal information in the future.

5. The Company does not sell, rent or lease its customer lists to third parties.

6. The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.

7. The Company may keep track of the websites and pages our users visit within the Company, in order to determine what Company services are the most popular. This data is used to deliver customized content and advertising within the Company to customers whose behavior indicates that they are interested in a particular subject area.

8. The Company will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and, (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.