Terms of Service
The Terms of Service provide guidelines for the ethical and secure use of our platform, outlining user rights, responsibilities, and the framework for dispute resolution and data management.
Last updated
The Terms of Service provide guidelines for the ethical and secure use of our platform, outlining user rights, responsibilities, and the framework for dispute resolution and data management.
Last updated
This Terms of Service Agreement ("Agreement") is a legally binding contract between you ("User", "you", "your") and Opinionated Panda Private Limited ("Company", "we", "us", "our"), the owner and operator of the Jawabwala (the "App", "Service", "Website"). This Agreement sets forth the terms and conditions that govern your use of the App.
By downloading, accessing, or using the App, you agree to be bound by this Agreement in its entirety. If you do not agree with all the terms and conditions of this Agreement, you are not authorized to use the App.
The App is an AI-powered edtech platform designed to assist students in preparing for competitive exams like JEE and NEET. The App provides a wide range of services including, but not limited to, study materials, practice tests, personalized learning paths, and AI tutoring. The App is intended to be used for educational purposes only.
Users under the age of 13 are not permitted to use the App without parental or guardian consent. By using the app, you represent and warrant that you are at least 13 years of age and have the legal capacity to enter into this Agreement. If you are under the age of 13, you represent and warrant that you have obtained parental or guardian consent to use the App.
Parents or guardians of users under the age of 13 are responsible for monitoring their child's use of the App. The Company is not responsible for verifying the age of users.
To use some features of the App, you may be required to create an account. When creating an account, you agree to:
Provide accurate, current, and complete information about yourself as prompted by the registration form.
Maintain and promptly update your account information to keep it accurate, current, and complete.
Maintain the security of your account by not sharing your password with others and restricting access to your account and your computer or mobile device.
Promptly if you discover or otherwise suspect any security breaches related to the App.
Take responsibility for all activities that occur under your account and accept all risks of unauthorized access.
The Company reserves the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, false, or misleading or to recover any unpaid fees due to us.
The user is responsible for all activity that occurs under their account, including any activity by unauthorized users. If you become aware of an unauthorized access to your account, you must change your password and notify us immediately.
Users are expected to use the services for lawful, educational purposes only. Any use of the services that violates any applicable local, state, national, or international law, or any rules or regulations, is strictly prohibited.
Users are not allowed to use the services to harass, abuse, or harm another person, or in a way that interferes with other users' enjoyment of the services.
Users are not allowed to use the services to promote or advertise products or services without prior written permission from us.
Users are not allowed to use the services to create, upload, or distribute any offensive, inappropriate, or illegal content.
We respect the privacy of our users. Our Privacy Policy, which is incorporated into these Terms of Service by reference, explains how we collect, use, and disclose information about our users.
By using the services, you consent to our collection, use, and disclosure of your information as outlined in our Privacy Policy.
We use cookies and similar technologies to provide and support our services, as explained in our Cookie Policy, which is incorporated into these Terms of Service by reference.
We use AI and machine learning technologies to personalize and enhance your learning experience. By using the services, you consent to our use of these technologies.
You can refer to our detailed privacy policy here.
All content, features, and functionality on the services, including text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, are our exclusive property or the property of our licensors, and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You are granted a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the services for your personal, non-commercial use only.
You are not allowed to copy, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our services, except as necessary to view the material, create a reasonable number of copies for personal, non-commercial use, or as otherwise authorized by us in writing.
We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the educational content provided on the services for your personal, non-commercial use only.
You are not allowed to copy, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the educational content, except as necessary for your personal, non-commercial use, or as otherwise authorized by us in writing.
You are not allowed to use the educational content for any commercial purpose without prior written permission from us.
Users are allowed to post, upload, publish, submit, or transmit content, including but not limited to notes, questions, comments, and ideas (collectively, "User Content").
By posting User Content, you grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in any media.
You represent and warrant that you own or control all rights in and to the User Content and have the right to grant the license granted above to us.
You are solely responsible for the User Content you post and for any consequences thereof. We are not responsible or liable for any User Content.
ou are not allowed to post User Content that is offensive, inappropriate, illegal, or in violation of any applicable local, state, national, or international law, or any rules or regulations.
We reserve the right, but are not obligated, to review, screen, edit, or remove any User Content at any time and for any reason without notice.
Users are strictly prohibited from using the app for any illegal or unauthorized purpose, including but not limited to copyright infringement, defamation, harassment, and invasion of privacy.
Users are not allowed to upload, post, or otherwise transmit any content that is obscene, offensive, blasphemous, pornographic, unlawful, threatening, menacing, abusive, harmful, an invasion of privacy or publicity rights, defamatory, libelous, vulgar, illegal or otherwise objectionable.
Users are not permitted to upload, post, or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.
Users are not allowed to disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other users of the Service are able to type, or otherwise act in a manner that negatively affects other users' ability to engage in real-time exchanges.
Users are expected to interact with the AI in a respectful and productive manner. Any misuse or abuse of the AI, including but not limited to spamming, using inappropriate language, or attempting to manipulate the AI's responses, is strictly prohibited.
Users should understand that the AI is a tool for learning and not a substitute for professional educational advice. Users should not rely solely on the AI for their exam preparation and should consult with educators or tutors as necessary.
Users should be aware that the AI's responses are generated based on a large dataset and may not always be 100% accurate or up-to-date. Users should always verify the information provided by the AI using other reliable sources.
While we strive to keep the information on the app accurate, complete, and up-to-date, we cannot guarantee, and will not be responsible for any damage or loss related to, the accuracy, completeness or timeliness of the information.
The app is provided on an "as is" and "as available" basis. No warranty or representation, express or implied, is given as to the accuracy or completeness of the information or services provided by the app.
We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
Users agree that we shall not be liable to them or to any third party for any modification, suspension or discontinuance of the Service.
While we strive to keep the app available 24/7, we do not guarantee that the app will always be available, or that it will not have downtimes for maintenance, updates, or other reasons.
Our company is committed to providing a safe and secure user experience. However, please be aware that despite our best efforts, there are external factors beyond our control, such as distributed denial-of-service attacks, viruses, and other technologically harmful materials, that may pose a risk. By using our app, you acknowledge and agree that such risks exist and that our company will not be liable for any loss or damage caused by these external threats that may inadvertently affect your device or data during your use of our app or as a result of downloading material from it, or any linked website.
The App may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
The App offers both recurring and one-time payment options for its services. The details for each payment type will be provided at the time of purchase.
For recurring payments, you authorize the Company to charge your chosen payment method on a regular basis, as agreed upon at the time of purchase. This could be monthly, quarterly, or annually.
For one-time payments, you authorize the Company to charge your chosen payment method for a single payment at the time of purchase.
You can refer to our cancellation and refund policy to know more about refunds and cancellations.
The Company, at its sole discretion, may offer a Subscription with a free trial for a limited period of time ("Free Trial").
You may be required to enter your billing information in order to sign up for the Free Trial.
If you do enter your billing information when signing up for the Free Trial, you will not be charged by the Company until the Free Trial has expired.
If you provide us with any feedback or suggestions regarding the App ("Feedback"), you hereby assign to the Company all rights in the Feedback and agree that the Company shall have the right to use such Feedback and related information in any manner it deems appropriate.
The Company will treat any Feedback you provide to the Company as non-confidential and non-proprietary. You agree that you will not submit to the Company any information or ideas that you consider to be confidential or proprietary.
If you interact with anyone through the App who you feel is acting or has acted inappropriately, including but not limited to offensive, violent or sexually inappropriate behavior, theft, or other illegal activities, you should immediately report such person to the appropriate authorities and to us.
You agree that any report you make will not obligate us to take any action beyond that required by law or cause us to incur any liability to you.
The Company reserves the right to suspend or terminate your access to the App if you are found to be in violation of these terms or if the Company, in its sole discretion, deems your behavior to be inappropriate or detrimental to the App or other users.
The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the App; (ii) any conduct or content of any third party on the App; (iii) any content obtained from the App; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
You agree to defend, indemnify and hold harmless the Company and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the App, by you or any person using your account and password; b) a breach of these Terms.
The App is provided on an "AS IS" and "AS AVAILABLE" basis. The App is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration under the Arbitration Rules of the Indian Council Of Arbitration which Rules are deemed to be incorporated by reference into this clause.
These Terms shall be governed and construed in accordance with the laws of the India, without regard to its conflict of law provisions.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our App after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the App.
We may terminate or suspend your account and bar access to the App immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Upon termination, your right to use the App will immediately cease. If you wish to terminate your account, you may simply discontinue using the App.
We value your privacy and adhere to strict data handling policies. All user data is stored and managed in accordance with our Privacy Policy.
We do our best to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as well as other applicable regulations.
We are committed to the ethical use of AI. Our AI model is designed to provide unbiased, objective assistance to all users, regardless of their race, gender, age, or other protected characteristics.
We do not use AI to make decisions that have legal or similarly significant effects on users without human review.
The App is designed to be used by children under the age of 13 with parental consent. We comply with the Children's Online Privacy Protection Act (COPPA) in the United States and similar laws in other jurisdictions.
The App tracks and reports on student performance to help students prepare for competitive exams. This data is used to provide personalized feedback and recommendations.
Parents or guardians of children under the age of 13 have the right to review their child's personal information, direct us to delete it, and refuse to allow any further collection or use of the child's information.
We provide parents or guardians with access to their child's account to monitor their child's progress and use of the App.
We may enter into partnerships with educational institutions, content providers, and other third parties to provide additional resources and services to our users.
We may integrate our services with other platforms to enhance user experience. However, we are not responsible for the privacy practices or content of these third-party platforms.
We implement robust security measures to protect the personal information of our users. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
We comply with applicable data protection laws in the jurisdictions in which we operate. We do not sell or rent personal information to third parties.
Our content is designed to comply with educational standards in the jurisdictions in which we operate. However, we make no representations or warranties about the accuracy, reliability, or completeness of our content.
Users are expected to follow our community guidelines when participating in forums or other interactive features of the App. We reserve the right to remove any content that violates our guidelines.
We may offer a rewards program to incentivize user engagement. The terms and conditions of this program will be provided separately.
We reserve the right to suspend or terminate a user's access to the App for violations of this Agreement, our community guidelines, or any applicable laws or regulations.
If you have any questions, you can write to us on help@jawabwala.com